YOUR PERSONAL DATA
It is possible to use a card or wristband without having an online account. In such a case the information we receive from or regarding you, directly or indirectly through your use of the card or wristband, will only be used by us:
to administer your Card’s account, process transactions, provide you with the assistance and services you request;
to carry out our obligations arising from any contracts entered into between you and us; and
to monitor and analyse at an aggregated level the organization of the event and the movements of and transactions with Visitors.
It is your responsibility to ensure that any information you provide to us is complete, accurate and that it remains up to date.
If you decide not to open an online account, you cant submit refund requests via the Online Portal.